Frequently Asked Questions
How do I track my order?
You will receive a confirmation email immediately after placing your order. Additionally, we will email you again with your tracking number when your order is ready to ship.
Where do your orders ship from?
Our orders ship from our warehouse in Vancouver BC, Canada.
Which shipping company do you use?
We rate shop our shipments so that it is the most cost effective and fastest option paid for. This generally is Postal Service or Fedex.
How long does it take to ship?
We offer fast and effective shipping across Canada. Orders are typically processed and shipped within 1-2 business days. Shipping times vary depending on your location, but you can expect to receive your products within 5-7 business days.
What is your return policy?
If your order wasn't exactly what you expected please reach out to us at info@cherrysupplyco.com to discuss.
Do you offer International shipping?
Currently, we only offer shipping within Canada.
What brands do you carry?
We work with the best brands in the industry to offer our customers the highest quality products. Some of the brands we carry include Creatures of Leisure, Adelio, Waboba, and many more to come.